Netiquette is a combination of the words network + etiquette and is defined as a set of rules for acceptable online behavior. Similarly, online ethics focuses on the acceptable use of online resources in an online social environment.

Many of the rules are based on the most elementary common sense, and we have internalized them effortlessly, through the intensive use of the internet that we usually do.

There are several types of netiquette, depending on whether we are in a chat, write an email, or comment on social networks.

Some examples:

Take care of the language. Do not insult or be unpleasant.
Say good morning, please and thank you.
In an email, address the person taking into account whether we know him or not and from what.
Dismiss us properly in a chat.
Respect the copyright in comments and photographs that we share.
And we already know that writing in capital letters is considered YELLING, and that's not right.

Netiquette if you are a Laycos user

When we move on to the workplace, as Laycos users, the netiquette concept takes on even more importance, since in Laycos practically all the activity of the company, inside and outside it, will be configured and recorded in writing.

It will be seen by teammates, from other areas, bosses, customers, suppliers, and people who join the company's activity at any time.

Everything shared in Laycos serves to monitor, document, and work better, so we should take into account some rules of behavior adapted to this communication and work management platform:

Be concise. If what you want to express can be explained in a more summarized way without missing important data, better short and with everything, than long and with excesses.

The publisher exists. Facilitate the understanding of the text of your publications with the help of the lists of points and numberings, the bold, the hierarchical titles, if you quote text use the appropriate format...

I like it. Use the option to like a post that seems good to you, with which you agree, or to give your approval, instead of doing an endless thread with thanks,agreements, yeses, noes. Unless you are in awe of a colleague's input and need to express appreciation for their brilliance, use the like, rather than creating an endless thread, making it difficult to find the useful information needed to work. The Like can also be used to do surveys ;-)

Watch the weight. The weight of the files. If you already know that the excessive weight of a file will cause problems in the preview, if it is downloaded, or is to share by other means such as an email or a social network, keep that in mind and look for alternatives. Don't wait for your colleagues to ask you. You slow everything down.

A matter of space. If a file has already been shared and you need to share it again, generate a link to the file, which you can also choose to be a private or public link and specify temporary download space, among other security options. Space is cheap, but not free.

Think before writing. Several points to keep in mind:

Before making your contributions to the thread, make sure that you are aware of everything that has been shared on the subject (in Laycos, by reading the thread that has generated an activity, you would already be informed). You delay the team if they have to tell you that it has already been said, discussed, or agreed. It is not professional.

Disagreeing is normal and in teamwork, you have to express it. Only in this way will the final result be improved. But think carefully before writing. Do it in an aseptic way. Use the tone of proposal or contribution and be humble. Having the opportunity to learn and contribute to a diverse team of people is very enriching.

Chat and video conferencing. At Laycos we always encourage the use of networks, to the detriment of chat or video conferencing, to capture the information in an orderly manner and build the work contribution to contribution. Everything that is covered by chat or video, unless summarized later, tends to get lost over time. Well, to clarify things about the previous point of "Think before writing", it comes great. We recommend that you use them.

What other rules of behavior would you take into account if you were a Laycos user?

Until next time!

This post was originally written by Guayarmina Peña.