digital transformation internal communication

Can I use Laycos to communicate and work with people that DON'T have Laycos? YES

Yes, you can! If your company has a Laycos contract, you can connect with people that don't belong to Laycos also.

Here's another question:

Who is involved in the activity of the company where you work?


Colleagues of your department

Other colleagues from other areas of the company

Clients

Providers

Freelancers and occasional collaborators, hired to: carry out the taxes, a maintenance service or even the company that provides us with drinking water.


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As you can see, all persons are important to run the company, even if they are not your colleagues.

Many have never entered the company or office, and yet they are still NECESSARY.


Internal Users - External Users

Laycos gives the option of two types of users at Laycos, to understand the differences between internal users and external users.


Internal user or internal member of the organization


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Any person hired by the company is considered internal user of Laycos, which is an EMPLOYEE.

You will also find that we use in some tutorials the term internal member of the organization, which we prefer to internal user.


External users or external members to the organization


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An external users is considered to be anyone who is not an employee but is necessary for the company's activity (clients, suppliers, freelancers, etc.).

You may also find that we have used the term external members of the organization to refer to external users of Laycos.


Why is it so important in Laycos to differentiate Internal Users from External Users?


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Por 2 motivos principales:

For an external user to be in Laycos, they must first be invited by an internal user to participate in a network where their presence is necessary.

For example: There is a network for invoicing with suppliers, we can create a group where only the company from which we ask for drinking water is located. And it will be in this group where we will ask the provider to present us their monthly invoice, and we will share the proof of payment, or we will use this means to clarify doubts or differences that we find in the invoicing.

Avoiding mail, phone, or the delivery man waiting to clarify the administration's department

A very simple example, but think about how much time and paperwork you could save, as well as the agility and effectiveness of any management.

An external user has access to less functionality than an internal user.

For example: You cannot create networks and therefore, neither groups nor invite other users...


What kind of communication does Laycos allow?


Internal communication. If you consider that the term internal is reduced only to employees who work in the company and between departments.

External communication. In Laycos, everyone who must intervene in the activity of the company can be present, whether they are hired as a worker or not.

Bidirectional communication. Because it allows to communicate from inside to outside and in reverse.

360º communication. It includes everything.

We know that many applications with the same spirit as Laycos do not contemplate that external users participate in the communication, but that would be like wanting to succeed without clients. It's crazy!

Laycos facilitates effective communication with any person necessary for the normal development of the company's activity, whether or not they are employees.

Do you want to know more about Laycos? Contact us

This post was originally written by Guayarmina Peña.

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Sobre Laycos International

  • Spain